Technical Support

Siemens services begin with your purchase. For your convenience, a toll free telephone number (1-800-448-8224) is available, providing a single point entry to the entire breadth of knowledge and experience Siemens has to offer, including experts familiar with your specific system. This support is available 24 hours a day, 7 days a week.

All calls are entered in our call managment program ensuring prompt response. Wait times are tracked allowing us to answer all inquiries in shortest time possible. With Siemens Technical Support your call will never fall through the cracks!

Providing you with the very best in customer service for the short and long-term is extremely important to us. Because we want you to succeed, we've invested heavily in our infrastructure and personnel so you can avoid those expenses. You can depend on us for capability and resources that span a wide range of technical disciplines. This translates into the experience and the expertise that enables us to identify your requirements, meet your expectations and achieve appreciable results.

Customer Service Brochure

Online Support Request

To expedite your support request, please visit our online support page:   http://www.siemens.com\automation\support-request

Direct Contact

Technical Support

saasupport.sea@siemens.com

Technical Support, Service, Spare Parts, Training
Phone: 1-800-448-8224 (U.S. Only - 24-hr)
Phone: 918-662-7030 (Outside the USA)

Fax: 918-662-7482 - Spare Parts and Technical Support
Fax: 713-939-9201 - Service and Training