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Contact Customer Service

As your partner in the mechanical power transmission industry, we stand by your side ready to assist throughout the entire life of our product.


                                                                     24 h -  Hotline 1-800-867-3766


Siemens can get your equipment back on line and functioning as it did when it was new in any of three ways. We can rebuild your equipments in our shops, we can send our technicans to you, or we can supply you with the genuine Flender components needed to complete repairs on your own.

Should it be more feasible, we can also manufacture a complete drop-in replacement gear unit made to the original order specifications. We provide a comprehensive service program including maintenance, repair, condition monitoring and replacement parts. Since we manufacture our gearing in-house, including heat treatment, we are also able to provide short delivery times when required.

 

Our service profile

  • Complete service for mechanical power transmission systems

  • OEM spare parts and replacement gear units

  • Diagnostic monitoring for gear drives using fixed or portable GearController® or WinTController® allowing us to forecast remaining product life and schedule downtimes

  • Special and Custom gear units

  • Case hardened and Ground gearing through Mod 14 / 2 DP

  • Training for maintenance personnel

 

Contact Information

Siemens Energy & Automation Inc. 
950 Tollgate Road
Elgin 60123, IL

Tel.: +1-847-531-1990

Fax: +1-847-931-0711

conny.kramp@siemens.com